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四步把握G類書信語氣(下) - 教學補習


 

3)道歉信

這類信件的語氣要視收信人是誰而定,但中國有句老話說得好“禮多人不怪”,至始至終保持一個歉意的態度是這類信件要注意的細節:

Your neighbors have recently written to you to complain about the noises from your flat/ house.

Write a letter to your neighbor. In your letter

1. explain the reasons for the noise

2. apologize

3. describe what action you will take

對方是熟識的鄰居,即便如此,來自于寫信人公寓的噪聲對其干擾仍然是不可原諒的,對于對方的抱怨信,盡管我們可以選取熟絡的語言來致歉,但語氣和態度仍然需要誠懇,如

I am really sorry for the noises from my flat/house.

I hope you can accept my apologies.

I am trying to …

I promise…

這樣的語句會讓收信人覺得寫信人是極有誠意解決這件事情的,起到了積極致歉的效果。

其他可供參考的語句有:

I am awfully/terribly sorry for what I have done.

I feel very guilty for what I have done to you.

I am afraid what I have done has caused many inconveniences to you.

Please accept my most cordial and humblest apologies for…once more.

I will try my utmost not to make such a stupid mistake again.

I am so sorry to have put you to so much trouble.

4)建議信

首先考生們要分清楚建議信和抱怨信有著本質的區別,前者著重在于給出一些中肯的建議,語氣是可以商榷溝通的,相對比較緩和,而抱怨信的目的是為了說明問題并得到對方的回復和解決,而且這一問題常常給寫信人帶來生活上較大的不便。建議信的重點在于在肯定原有成績的基礎上,盡量選取較為“樂觀、積極”的詞語表達自己對信中所述問題的興趣甚至是參與愿望。如:

I am delighted to learn …

In my point of view, it would be better to…

I am very interested in …

I am ready to offer the information needed. 

請看下面這個例子:

You are a member of a sports club in an old building. Now all the members are asked to provide suggestions to the manager of the club about the improvement of the club building. Write a letter to offer some suggestions. In your letter, you should say:

1. Why the club is important to you?

2. What your suggestions are

3. What benefits the members can obtain after improvement.

寫信人被要求向一家體育俱樂部的經理提出俱樂部設施的升級建議,一些有建設性的中肯建議再通過積極參與的態度表現出來,會更容易被接納。

5)感謝信

在寫感謝信時,分清收信人尤為重要,本是親密的多年好友,如果用詞過于客氣和莊重會讓人覺得矯情,對于較為陌生的收信人,如下的表達就比較合適:

I take this opportunity to express to you my deep appreciation for the kind assistance you rendered me.

I wish there were a better word than “thanks” to express my appreciation for you generous help.

My appreciation to you for your generous help is beyond words. I wish I could repay it one day.

Please accept my most cordial thanks for your timely help, which I will always remember.

Thank you from the bottom of my heart for your kind help.

6)詢問信

在詢問時,一些常見的客套表達是必要的:

I would like to obtain some information about…

I would like some detailed information on / about...

I am writing to you in the hope that I may obtain...

I wonder if …

另外一處體現禮貌原則的部分是在結尾對于收信人將要提供的幫助給予感謝。

I would be much obliged to you if you could let me know …

Your prompt and favorable attention to my inquiry would be highly appreciated.

I am looking forward to a favorable reply at your earliest convenience.

四、收尾落款

簽名處的落款也有一定的要求,如果在稱呼處用的是“Dear Mr.”等,我們習慣在此處用“Yours sincerely”,如果是稱呼“Dear Sir or Madam”, 我們就會用“Yours faithfully”結尾。如果和收信人關系較為親密,Yours, With love等甚至直接留下名字都是可以接受的。

提醒考生要特別注意的是,英語語法上的錯誤,會影響考官對主要信息的理解,其語言使用不當,表達意思含糊不清,是沒有辦法表達正確的語氣表現適當的文體的。在下筆之前先構建好基本結構選擇好適當語氣,平時盡量多審題多練習,提高實際英語運用能力。


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